CUSTOMER REVIEWS
We pride ourselves on our high customer service.
But don’t just take our word for it, read our customer reviews below.
We pride ourselves on our high customer service.
But don’t just take our word for it, read our customer reviews below.
Sold our car to free spirit auto (via Motorway). This has been the easiest transaction ever with excellent communication from agreed sale to collection. Their representative Sam was great very friendly, explained what was happening throughout the process, made the payment and made sure we checked it had arrived before helping us to transfer the ownership (v5) over to the dealer. Very good experience dealing with this company, happy with the price paid for the car. Thank you Sam for great service and for posting what we mistakingly left in.
While looking for a good garage with acceptable prices ( everyone in LB seems to matched their prices) for my annual major service, i found Free Spirit. Their price service+mot was way lower than most garages in LB therefore i was a bit sceptic on quality/return. It however turn up to be one of the best car garages in LB, good prices, and professional service. I have since taken my car back to them twice for other little jobs which again were dealth with as expected by Dean and the team.
Fantastic guy on time very professional gentleman by the name of Sam
Having bought 4 cars from free spirit this year , I can highly recommend them, great team from sales through to service team , no pressure sales only good friendly information and helpful people. Cars are all good quality and nothing is too much trouble, fair prices on part exchange too , take a look yourselves
Sold my vehicle to them through Motorway. Timely, helpful communications, swift collection and payment. Very easy to deal with
Have just purchased my 5th car from Free Spirit and I wouldn’t go anywhere else. Mark is always great to deal with and this time around had the car ready for me to collect within 2 days of viewing it. Top service all around
Mark is a professional and efficient sales man. He sold me a beautiful car with all questions about the car answered with honesty and transparency. I recommend Free Spirit Automotive to anyone thinking about buying a car. Whether you are buying a expensive or cheap car, these people are honest and trust worthy. I had bad experiences before with dodgy sales man who work for other big franchises trying to sell you a faulty car, looking to make a profit at the expense of the unbeknownst customer.
We recently purchased a vehicle from Free Spirit, and I am pleased to share my exceptional experience with them. From the moment I walked into the dealership, I was met with professionalism and a welcoming atmosphere.
The staff at Free Spirit were knowledgeable and attentive, ensuring that all my questions were answered and that I felt comfortable throughout the entire process.
The purchasing process was smooth and efficient. The team handled all the paperwork promptly, and I appreciated their transparency regarding the pricing and financing options. There were no hidden fees or surprises, which made the experience even more pleasant.
In conclusion, my experience with Free Spirit was outstanding. They demonstrated a high level of customer service and professionalism, making my car-buying journey enjoyable and stress-free. I highly recommend Free Spirit to anyone looking for a reliable and trustworthy car dealership.
Thanks to Sam for making the sale of our car straight forward, honest and clear.
Always go here for my MOT, today needed a tyre repaired. In and out in 45mins. Always great service.
Sam was brilliant, checked over the car and was happy and also very helpful going over the Motorway paperwork, Thank you Sam for your help
Bought an XC40 from Mark @ Freespirit. Very good customer service. No pressure or high sell. Would definitely buy another car from them.
Excellent service throughout. Great car and staff. I would highly recommend Free Spirit to anyone looking to buy a quality used car.
Great service from Mark at free spirit, love my new car, transaction lovely and smooth, great response to any questions I had. Received my car serviced and full year mot!. Fully recommend.
Brilliant service, Mark made the process of buying my new car very easy, and he provided expert guidance throughout the entire process. All costs and options were crystal clear which made it a pleasure to buy from Free Spirit.
Fantastic customer service and a great car sold to me by Mark! We were left alone to thoroughly look over the vehicle and take it for a test drive. A fresh MOT & Service were done prior to collection.
Excellent service from Sam at Free Spirit. Got a good price for my car and payment was immediate once the vehicle was checked over. Sam even sorted the DVLA out for me cancelling my road tax.
When I was looking to buy a car to replace my old Subaru that had finally succumbed to old age and British roads, I filled in the online form to request some more info about my chosen vehicle, and provided my mobile number. Mark from Free Spirit called me back and we started chatting. Mark was super-helpful with answering the questions I had, and Whatsapp’d me a video from his phone as he walked around the vehicle, showing me every angle and particularly the tiny cosmetic flaws he said he’d have fixed before the car was sold (which he did). I quickly decided to get myself over to Leighton Buzzard – 120 miles away from home – to pick the vehicle up. I’m absolutely delighted with my new pride and joy, and Mark at Free Spirit was hugely helpful getting all of the necessary admin done and making sure I was happy to drive off home – a longish drive in an unfamiliar car, but one I’d already been comprehensively briefed about.
I have no hesitation in recommending Free Spirit if you’re looking for a trustworthy, honest, straight-dealing place to find your next car.
Fantastic family run dealership.
I recently purchased a new family car from Free Spirit Automotive Ltd and the whole experience was made easy by a very welcoming and knowledgeable team.
Looking for an SUV, I viewed 6 different cars in my price range and all were of high quality with no damage inside or out, good tyres and brakes with full service history.
As an engineer myself, I highly recommend this dealership. You won’t find many as trustworthy and straight as these guys.
Sold our car to free spirit auto (via motorway). They arranged inspection and pick up of the vehicle within 24 hours, and paid the price agreed with no fuss as our car was exactly as described. Their representative Sam was great arranging a time with us, was very friendly, explained what was happening throughout the process, made the payment and checked it arrived before making sure we were helped to transfer the ownership (v5) over to the dealer. Very good experience dealing with this company, happy with the price paid for the car. Thank you Sam for great service.
Such a professional and friendly team. Dealt with Mark to buy a car and was a little nervous dealing with an independent but I think all main dealerships could learn so much from Free Spirit! Was a little anxious about the car knowing the distance away but made the journey to find the car exceeded my expectations. If you see something you like get in touch you won’t regret it. Stress free process and professional service and great car!
Great garage and great staff
Today Sam handled the sale/purchase of my Jaguar and made it a straightforward and easy process. He explained exactly how the process would work up front and helped me though the online transfer process. I would be more than happy to deal with Sam again.
What an absolute pleasure to deal with!
I was looking for a family car with some specific requirements, a 5 seater that becomes a 7 seater, euro 6 and leather seats.
We couldn’t be happier!
Mark was so helpful getting the car ready and helping to organise the finance.
It is so nice that to have this experience from a great family run business. I look forward to going there again at the end of the contract.
Thank you again to Mark and the team at Free Spirit!!
Sam was very professional in dealing with the review of my car. All administration was covered in simple terms and the whole experience was very reassuring. Very straight forward .
We had a really positive experience. Friendly, knowledgable staff. The whole process was smooth and quick and we’re really happy with the car we purchased. Would use again and recommend.
Bought my car from here, travelled from North East to come and get it, delivery was available but chose to drive down to view the car first, no issues absolutely brilliant and Mark will help you with any questions. Would buy from these again!
Sold my car through Motorway to FSA and Sam collected. Checked details and description and helped guide through sale process. Excellent experience no quibbling so was very satisfied.
Superb sales and after sales care from all at Free Spirit. We have bought several cars from here now and wouldn’t go anywhere else. Free Spirit is now our one stop shop for all things car related, from purchase to servicing, to mending and MoT testing. 5 * experience every time.
Sold my car via Motorway which was picked up today by Sam. Sam kept me updated on when he was going to get to me and then checked over the car. Transaction was very smooth and he kept me informed of each step. Very pleased with service.
I shopped around so much for a new car and came across this place. What can I say…. the most cheapest price for my type of car. The communication was excellent and honest. It was difficult for me to view before the purchase as I live 150 miles away. I am not disappointed and true to their word the car was exactly as described.
There is always a worry when you drive it off the forecourt incase of any problems but Mark and the whole team at Freespirit have been awesome. A few minor issues which they sorted out without me having to travel the distance again. Thankyou Freespirit.
We sold a car through motorway which free spirit purchased. The process was extremely easy and user friendly! Sam there driver kept us informed when he was coming to collect the car, checked it all over, short test drive and deal done! He was a pleasure to deal with. Thank you!
Found the car through auto trader at a fantastic price. Contacted them and was taken care of by Mark. Brilliant customer service and made every step easy through the process. Went and viewed the car and test drove fully legal on trade plates. Sorted all payments and transaction. Car was in immaculate condition and all imperfections were delt with by Mark free of charge. Would highly recommend this dealership and Mark. Will be back in the future.
Excellent communication;professional throughout whole sales process
Sam was incredibly helpful and made the process straightforward. Much appreciated
Free Spirit…..great service again! Updated my car and just wouldn’t go anywhere else. Highly recommend!
Dealt with Sam, nice guy and made the process quick and simple, would recommend.
Uplift of car and payment all went smoothly.
Driver, Sam very efficient and friendly.
I have purchased three cars, so far, from them and the reasons why I keep going back are the family feel, the quality of the service with very reasonable prices.
I dealt with Sam when I sold my BMW on motorway, he came and picked it up from Liverpool and explained everything very thoroughly I couldn’t fault him at all, as a young girl I wasn’t too sure of the process but he went through it all step by step and I knew it would be sorted without fuss…really recommend Sam at free spirit!
Nice people very easy to work with. It’s 100miles away from where I live but would go back for my next car. Happy days
I recently purchased a car from Free Spirit Automotive, and the whole process was easy and straightforward. Mark answered any questions I had throughout the process. Highly recommend to anyone in search of a reliable and stress free car-buying experience.
I had the pleasure of meeting Sam who collected my car via The Motorway. Excellent communication from the offset to arrange the collection. Explained each step of the process when we met, very impressed with the whole experience.
Mark went above and beyond to enable me to buy my Nissan Note, and its a dream. All the staff are friendly and professional and treat you like a friend or family member. The after sales service is second to none. I would give more stars if I could.
Dealer Sam purchased my car via motorway. Great communication from him and a very pleasant person. Explained everything in detail of the process, showed me all the transactions that were taking place and gave me some useful advice about transferring details. Couldn’t fault him.
Great car deal ship, 5 star. Would highly recommend. Very helpful from start to finish. Mark helped answer any questions we had and made sure the car was serviced and filled with petrol before we collected. After sales also very good, and answered any questions we had.
First car purchase from a car dealer. I was afraid that what everything would be necessary. But with this car dealer, no headache. We were taken care of by Mark, who accompanied us through the entire process and was so accommodating and helpful. Even after the whole process, when the car was already at home, he had no problem answering my questions quickly. I am glad that we chose Free Spirit Automotive and received excellent service. I certainly have no problem recommending Free Spirit Automotive to my friends.
1st class service from start to finish.
Brilliant service from Sam who was extremely polite and professional! Thank you very much!
All ways have a nice selection of quality cars and the staff are very friendly and helpful.
easy comms – did all what was agreed and delivered on time.very happy and would buy here again or sell when I leave.
I had an excellent experience with Free Spirit when purchasing my Vauxhall Mokka. Great services!
Great communication led to easy pick up. Friendly and helpful driver. Many thanks for your service.
Bought a car from mark.
Super team, efficient and friendly. Didn’t try any sales stuff, just genuinely trying to help people. Would recommend
Excellent service from start to finish. Sam was very professional and friendly. The payment and exchange of ownership was effortless. I would definitely recommend using this company to friends and family.
I have never brought a car online before, without even seeing it in the flesh, from a dealer miles away! However Mark was an absolute legend, walked us through how it all works and sorted delivery, the car duly arrived via Sam (delivery driver), nice chap and I could not have been more impressed, the quality and condition of the car (F-pace) exactly as Mark had said, overall would without doubt recommend Mark and Free Spirit Automotive.
I cannot thank Sam enough with everything. He was very friendly and helpful with every single process. He was always there to support and guide. Whole process was so smooth . I would definitely recommend this company to everyone . You would not regret a thing. All the best wishes to Sam and free spirit company.
Excellent service from start to finish. Great communication, Sam was very professional and kept me informed throughout the whole process of this company buying my car. Would recommend 5*
I felt the service from Mark Derbyshire was top grade which he went the extra mile in assuring that I made the right choice of dealer and most importantly the right choice of car. I didn’t once felt pressured in buying any add ons. Mark and the team answered my question emphatically and eased any concerns I may had before purchasing the car. I would highly recommend Free Spirit car dealers.
I would highly recommend Car Spirit car dealers
I recently bought a car through free spirit automotive.
It the first time I have bought a car away from Kia in 10 years so was a little nervous. There was no need to be. I spoke with Mark from the beginning and he was very friendly and patient as I was so unsure about getting the car I wanted.
All the other staff we came across were friendly.
Lovely little family run garage. Would definitely buy from again.
Sold my car via Motorway, got a good price and easy to deal with Free Spirit. Sam was lovely, made what can be a stressful transaction, very easy. I’ll probably deal directly with them next time, fully trustworthy. Thanks guys
Sam, from Free Spirit Automotive bought my BMW. Sam dealt with me very fairly and did everything he said he would. He also kept me fully informed on next steps. Helpful when you’re not in the trade. I would definitely approach Sam again in the future to sell or if I’m in the market to buy.
What a pleasure doing business with Sam! Very polite, explained everything and was more than helpful.
Great experience Sam was very knowledgeable and guided us through the process with ease would have no hesitation in recommending their services to others
Superb service, met by a very polite man , he test drove the car and inspected it properly then paid me direct into my account the full amount quoted without any problems super service nice people would highly recommend this dealer if your car is described as you have advertised it. Thank you very much for an easy sale
Had a fantastic experience working with Sam from Free Spirit Automotive. Very easy transaction. Thank you very much. Highly recommend and will certainly be working with them again.
Needed an oil and filter change for my Vauxhall Insignia at short notice. Excellent communications to let me know when it could be done. Dropped it off first thing in the morning and the work work was finished within an hour. Got a phone call as soon as it was ready and even managed to get to work on time. Great service.
I would highly recommend.
Sold my car via Motorway to Free Spirit and was impressed with the professionalism and ease of dealing with Free Spirit
Really efficient and friendly process with Sam to collect car from arranging date, confirmations and regular communications.
Free spirit were fantastic just purchased our car really happy with it mark was great, a well run car dealership, thank you
Had a very good buying experience with Free Spirit Automotive, was a pleasure to deal with all the staff from start to finish and will certainly use this company again.
Came and collected my car this morning via Motorway. Great communication, quick, easy and efficient. Explained everything, friendly. Highly recommend.
Excellent professional service.
Sold my car through them, Sam was brilliant and talked me through the whole process. Thoroughly recommend them.
I sold my car through Motorway to Free Spirit Automotive Ltd. The whole process was excellent from start to finish. Sam, who collected the car for Free Spirit was very professional, thorough and explained each step of the sale extremely well. I would have no hesitation in recommending Motorway and Free Spirit Automotive Ltd.
Many thanks
Alun Pugh
Sold my car to them through motorway. Sam came to collect the car and complete the transaction, very smooth process, highly recommend.
Sold my car to these through motorway. Dealt with Sam, very professional. Took me through the whole process and explained every detail. Made selling very simple. Great service.
Free Spirit bought our car through Motorway. Paid a fair price and had a no hassle and pragmatic handover. Sam was was very organised, courteous and professional.
Sam was friendly and professional, he put me at ease and explained everything clearly, I couldn’t fault him and would very highly recommend
Sold my car to Free Spirit – excellent collection experience From Sam. Very courteous and professional.
Brilliant service from these guys, smooth as butter, and ensured all checks were carried out before we took it home, helped with everything, and could not fault it. Big thanks to Den who made this an enjoyable buying experience… gave it 4 stars but Den supports Arsenal so it’s 5 stars from me!
Sam was excellent to deal with. Very smooth process and helped with the paperwork
Sold car through motorway. Sam was very thorough and fair. Hope to buy from them in the future
My family have been using Free Spirit for car purchases and all servicing for years! Now I am driving I will be using them for all my own servicing as I wouldn’t trust anywhere else
-Great Car – with all the extras done to bring it up to scratch (Timing belt, new tyre, MOT, etc)
-Great Price – already competitive on AutoTrader – but with the extra bits they did really competitive
-Great Service – Mark was personable and I felt Authentic – he explained a few things I didn’t know.
-Went the extra mile – Mark took my old car to scrap and said he would see what he could get for it for me and pass on the money – i dint expect anything but he got me £500 for it and sent it straight over which is great!
I will buy my next car from freespirit
Mark and the team were fantastic. We felt very comfortable. The team were knowledgeable and happy to help us through the whole process. We’re really happy with our purchase and would definitely use them again.
Sold my car via motorway to Free Spirit. Sam came to collect it, flying from London to Glasgow before driving it back down.
He was very friendly and the money was transferred into my bank there and then. Would definitely recommend.
Our whole family use Free Spirit, they are honest, trustworthy, professional, helpful and give sound advice. They keep all our vehicles well maintained and go above and beyond on occasions.
We all feel safe when driving our vehicles knowing they have been serviced to and excellent standard.
We trust them that much our son was buying his first car and we found one one line at free spirit and did not hesitate or even look at the car before buying as we knew that it would be excellent and it was .
There happy friendly nature makes the girls of the family feel comfortable when coming into the garage when in other garages can be very intimidating.
Prices are honest and reasonable.
Recently my husbands car needed a new engine and there highly skilled team replaced it and his car is running like a dream.
It is so nice knowing that we can call them with problems and know they will give us good honest advice and excellent customer service.
The Rackham Family
Excellent service from start to finish. Very happy.
Mark was very helpful and went the extra mile to get me exactly the car I wanted. Highly recommended.
Good experience all round, they were helpful but not pushy, the price was fair, they didn’t make us feel daft for knowing very little about electric vehicles or automatics, and they have a very good reputation locally.
Can’t fault Free Spirit. When I am looking for my next used car I’ll be in their clean and tidy yard first – even if they are a bit further from home than I’d like.
What a nice experience dealing with Free Spirit Automotive. Jamie dealt with our purchase very professional, with no pressure and a lot of information provided about our new car.
Just finalised a purchase with the Free Spirit Automotive team – a truly uncomplicated, non-pressurised experience. Jamie was a true professional. If you want a straightforward, professional car sales service, then hopefully the car you are looking for is in their portfolio.
My family have been going to Free Spirit for years and I recently brought a new car from them. The process was easy, the car was presented beautifully and there was absolutely no pressure to but. Thank you Mark and Dennis as always!
We were very pleased with Mark Derbyshire at Free Spirit. Went out of his way to source the information for our application and made the whole process super simple! Highly recommend him for purchasing your next vehicle.
I’d like to express my extraordinary experience with Mark and the FreeSpirit team, who made my recent purchase an absolute pleasure.
Throughout the entire process, Mark displayed a high level of professionalism and courtesy, making me feel valued as a customer. He never used any pushy or aggressive tactics; instead, he listened carefully to my requirements, ensuring I received exactly what I wanted without any compromises.
The paperwork and procedures went smoothly, thanks to Mark’s efficiency and organisational skills. He handled everything promptly, allowing me to drive off the lot with my dream car without any hassle.
In conclusion, I am immensely grateful to Mark for his outstanding service and dedication.
For those seeking a fantastic car buying experience, I wholeheartedly recommend reaching out to FreeSpirit. They truly go above and beyond to guarantee customer satisfaction.
Excellent all round! My car broke down and Free spirit got it scrapped for me aswell as selling me a new car for a fair price!
Amazing service from Sam! Helped me sell my VW golf. Friendly efficient & very fair! I would highly
Recommend! Super star 🙂 Natalie
Free Spirit are fantastic! My parents have been coming for 20 years so was a no brainer to come to them to buy my car. Mark was brilliant throughout, speedy communications and very helpful (especially as I know nothing about cars…!) Great service with honest and reliable guys who are always there to help! Thanks so much!
Although my husband and I were wanting to get a new car, we were going to wait for a while, but we ended up having to get one sooner as our previous car got written off in an accident. My dad is in the industry, so he has always previously sourced a vehicle for me (I can say I have been a bit spoilt in the past, having never even paid car insurance due to being on a trader’s policy). So having to buy a new car was all new to me.
We had looked at hundreds of car’s, and had been to many forecourts and looked at all the different options. We found a car on Autotrader in the end, which was located at Free Spirit Automotive Ltd. From the first contact to us buying the car, Mark has been brilliant. We went with PCP finance as that seemed the best option for us. Any questions we had (and there were a few) were all answered. We, could tell when we first met Mark what a genuine guy he was. He wasn’t pushy in any way and explained everything.
Once the four years are up on the contract and, if we go down the same route again. Mark will be our first point of call. Overall, our experience with Mark at Free Spirit Automotive Ltd. was fantastic. We got a great car at a fair price, and the customer service has been brilliant. We would definitely recommend them to anyone looking for a new vehicle.
Five stars service!
very friendly and a good service.
Great customer service, would recommend 5*
Nice and easy,hassel free and nice chap to deal with
Amazing !!! Perfect service and Sam
was lovely – highly recommended! Thank you 🙂
Very pleased with the service, from enquiring about vehicle to receiving my vehicle upon delivery. Thank you guys!
Paper work for replacement car all completed quickly no fuss .
Would buy here again.
Really good experience with free spirit, Sam the driver was prompt , and really helpful, really pleasant.
Excellent dealer swift communications and brilliant service. Can’t be more happier with our purchase.
Mark at Free Spirit has been brilliant. Got a super car from them, was a pleasure dealing with them.
Great service. Sam was courteous, friendly and honest. Happy to recommend Free Spirit Automotive
We’ve had our car for over a year now and just realised we never left a review – can say with the benefit of time, absolutely no problems, extremely helpful and professional, completely recommend.
Excellent customer service from Sam, polite and personable. Would definitely consider when selling your vehicle and achieve a reasonable price!
Dealt with Sam from Free Spirit Automotive. Was a good communicator and a pleasure to deal with. Efficient professional. Would be happy to deal
with them again.
The best experience in car buying (possibly ever and I’ve owned 37 cars since I was 18!!) Mark couldn’t have been more helpful and the car was prepared to an exemplary standard. Fantastic service.
Just sold my car to Free Spirit Automotive and would like to say that it was a pleasure from start to finish, all details of sale went very smoothly and it was a pleasure to deal with Sam.
Great and friendly service. Sam, the guy who came to inspect and collect the car, couldn’t have been friendlier or more professional and fair. Highly recommend Free Spirit Automotive and selling your car the motorway!
Sold my car through motorway to Free Spirit. Sam picked up the car and was professional from start to finish, staying in touch and going out of his way to rearrange his diary to fit with our timescales.
Sold my BMW X1 through Motorway, collected by Sam of FS Auto today. Very clean transaction, money came through instantly, and Sam was a treasure, sorting all the paperwork etc. A pleasure to do business with.
Thank you to Sam and Free Spirit for the excellent service selling my lovely Kia Soul to them through Motorway. Excellent service and Sam was a absolute gentleman. Thank you Celia
Sold my Mercedes through motorwY to free spirit. Very professional service from both. Sam who came to collect my car was very nice and explained everything.
Sold my car through motorway to Free Spirit and it was so easy. Sam was lovely, his communication was really good and payment was made quickly. Thank you
Sold through Motorway.
Process was very easy and collection/sale was even easier. Arranged with Sam who explained everything to me and made the whole thing very stress free as a first time selling a car this way.
Mark and the team were absolutely fantastic, as a young woman it’s always a little daunting buying a car but felt completely at ease and comfortable with the team and the purchase process was fab.
The car has been great so far, Thankyou for my TT !
Recently bought my car from Free Spirit and the service was great. Mark was very helpful and communicated consistently. Would recommend.
Sold my car to Free Spirit and Sam was extremely thorough and clear! Made the whole transaction easy and straightforward. Would go to them again in the future!
5++++STARS
Paid a deposit of £250 on a car but later changed my mind and chose to not go ahead with sale. They have agreed to give me a full refund out of good gesture even though it clearly states in Terms and Conditions that deposit is not refundable. Thank you so much
The person I was dealing with for the sale is Mark
Sold my Mg Zs through Motorway and was contacted by Sam from Free spirit who explained how it would all work as I’ve never done this before was great peace of mind to me. We arranged a date for sam to collect the car
Sam arrived on time and kept me updated with everything. Sam talked through the paperwork with me super helpful throughout.
Very happy with the price received and a helpful nice guy sam was thanks Sam
Great company to do business with, Mark dealt with my purchase with professionalism and care. Any queries I had were quickly responded to, great trade in valuation and there was no pressure to buy just good honest service.
Mark, Jamie all the staff I dealt with were very helpful.
This is the second time I have purchased from Free Spirit and would have no hesitation in buying from them again.
I was struggling to get an MOT and these guys fitted me in short notice. Call back with result was quick and sorted the issues the same day. Very impressed and would recommend. Friendly service.
Sold my beloved TT through Motorway, Sam came when he said he would, was very polite and understanding. Inspected the car and agreed it was as described and paid in full on the day. Extremely easy process and definitely recommend.
A very easy experience of selling my car to Free Spirit. Good communication all the way through. Reliable, polite and fair. Would recommend.
I’ve been looking for a insignia for some time and freespirit cars had one.i contacted them and spoke to a gentleman called Mark, he was very helpful in helping me get this car which he did on the end. I cannot praise Mark highly enough….very professional and polite. Highly recommend freespirit cars to anybody. Thank Mark ace service.
Martin
Jamie, Mark, Sam and all the team at Free Spirit have been an absolute pleasure to deal with. The transition to electric power from diesel was so simple with their guidance and expertise.
Having grown up as an admirer of the MG brand it feels particularly good to be flying the flag for alternative energy with this historic marque!
Bravo all!
I recently brought a Citroen C3 from Mark, as I live quite far away we discussed the details of the car over the phone, every question answered, upon going to. Collect my Car it was exactly as he described, super car and very very happy with my purchase would definitely purchase off them again and recommend to friends and family.
Mark, Jamie, Dennis and the rest of the team are simply the best, their professional and honest approach has always stood them above other car sales garages. I have used this company for 9+ years having all of my cars MOT’d and serviced with them. Their advice is always honest and not pushy in any way especially being a young female some other garages may take advantage of this! Really lovely guys and a great company! Thanks for all your help team 🙂
Sold my Hyundai through Motorway, these guys agreed to purchase it. They were fantastic through the whole process.
Inspection was thorough but fair, clearly no attempt to reduce the price unfairly, really satisfied! Everything was handled very smoothly and professionally. Thanks a bunch!
A big thank you to Mark and the team for all your help pre and post sale. You made the process of buying my car easy and stress free. No doubt I will be back at Free Spirit next year for my MOT and service. Thanks again and best wishes for 2023!
Sold my car to Free Spirit, through Motorway. Good communication through the sales process, Sam came, checked over the car, and confirmed the agreed price. Money transferred, having checked bank account details, and, once I had confirmed arrival of the cash, Sam drove the car away. Easily the best way to sell the car and a very smooth handover.
Sold my Mercedes to Free Spirit and they were exceptional in their service! Seamless, fair and great experience dealing with them and very friendly staff! Sam was great in sorting everything out and going through the process!!! Thanks again and would definitely recommend them!!!
Garth
Sold our car to Free Spirit Automotive via Motorway. Easy process and Sam was very friendly and helpful. He sorted everything for us. We plan to go back to Sam for selling our other car too.
I just sold my car to Free Spirit (fortunately they won the auction on motorway.co.uk). Sam came to collect and was professional, punctual, friendly through the whole experience from arranging collection to agreeing payment. Payment was done swiftly while we were together and we completed the transfer of ownership straight away too. Great service, thanks.
Have used Free Spirit for approximately 6 years and recently purchased my second car from them. Couldn’t wish for better service, friendly professional staff who are very helpful. I have a service plan with them which is the best thing I ever did.
We have all heard stories about bad experiences with a car dealer. I am pleased to say that this was not the case with Free Spirit. Mark and the team were professional and helpful. I was put at ease and made to feel valued. Looking to buy a car? No better place than Free Spirit!
Sold my car through Motorway to Free Spirit. They quickly followed up to arrange a convenient collection day and time ( in SW London).
Sam turned up as promised and checked the car over. Quick test drive and then check the documents. Then Sam said ok, wired the money, and completed the V5C stuff online. I got dvla confirmation by email, and money confirmation in bank app in the time it took to start the app.
Sam was professional and friendly throughout. So rare these days that a company exceeds yr expectations, but Sam, Free Spirit and the Motorway process managed it. Thanks.
I sold my car recently, via Motorway, to Free Spirit Automotive. Sam got in touch shortly after the car was sold through Motorway and was informative and polite in arranging the inspection/sale. The actual sale went very smoothly, and was hassle-free. Again, Sam was polite, and he explained the process clearly. After a short test drive, the money was transferred, and the sale was recorded via the DVLA’s website. All-in-all a very amicable transaction. Cheers
Just sold my car to Free Spirit via Motorway. I was delighted with the price I received and was extremely impressed with Sam who flew up to Newcastle to inspect and pick up the car. He was very professional, courteous and polite, and made the whole process painless
An easy, painless and efficient experience.
Sam contacted me about viewing & collecting the car, he was polite and clear about how the process would work. I felt comfortable throughout the exchange process, Sam was sound and I’d have no qualms using them again.
Being old school and having bought literally hundreds of cars over the years, sometimes twenty or thirty at a time, it was so nice to come across Mark at Free Spirit Motors when I came to buy a special car that I wanted, to add to my collection. He had a Bentley for sale which I was very pleased to purchase from him because it was the best one by far that I had looked at. We did the deal on a handshake and I have just taken delivery and am very pleased with my purchase. If you are looking to change or sell your car, give them a chance to prove how good they are, you won’t be disappointed. Well done all round, the coffee wasn’t bad either. John Adams
I sold my car online using Motorway and after the sale price was confirmed I was quickly contacted by Sam from Free Spirit who explained how the collection would work and arranged a convenient time for the collection.
Sam arrived as scheduled and after a quick inspection confirmed the agreed price without any haggling and the money was immediately transferred to my bank account. A very quick and easy process and Sam was very friendly and professional.
Sold my car to Free Spirit through Motorway.
Sam was in touch promptly and maintained good communication throughout the process. When he arrived to look at the car he was friendly, and honest with his observations, a satisfactory transaction overall.
Sold my car to Free Spirit following them bidding for it on Motorway. Really good experience, great communication and simple process. Sam was great to deal with on collecting the car, punctual and really friendly. Payment was prompt and Sam quickly handled all of the sales paperwork and online forms. Would definitely recommend.
Sold my dads car through Motorway and Free Spirit bought the car. Sam contacted us to arrange collection, on pick up Sam had a test drive of the car and gave the car a thorough inspection and all marks matched the photos we supplied. No haggling with the price the price that won the bid was the price that was paid.
Very straightforward sale, Sam was lovely he went through everything with us, sorted out the log book online etc and once phone call to office was made to say make payment, the money was instant in bank account.
Would definitely recommend Free Spirit as Sam was a genuinely lovely, helpful man – thank you very much!
Smooth quick process selling my car! Very happy. Sold through Motorway. Initial time investment detailing full condition was well worth it. Honesty is the best policy. Auction price honoured as result and vehicle collection process was smooth too.
I sold my car through motorway to Free Spirit. Shortly after accepting their offer Sam was in touch to arrange collection. On pick up, Sam had a test drive of the card, followed by an inspection and then spoke us through the rest of the sale completion. The money was transferred into my bank straight away and the whole process was quick and straightforward.
Would definitely recommend Free Spirit as Sam was a lovely, helpful guy. Thanks for making it such an easy process.
Absolutely professional experience. Sold my car to the Free Spirit Automotive via MotorWay and everything from a communication, collection and payment went as smooth as you can wish. Sam has made this experience very simple and pleasant. He checked the car professionally, paperwork and payment was done without any problems. Our little dog adored Sam. Exceptional experience, I could not ask for more.
Sold my car through Motorway to Free Spirit. Jamie was lovely to speak to when he had won the bid on my car and we discussed the time line for collection (he supported the fact I needed my car a few days extra until my other arrived). Then Sam called – what a lovely guy chap. So friendly and chatty.
Went through all paperwork and completed the car inspection – All over in a matter of minutes. Sam even made friends with my non stop barking dog.
Great guys to work with – thank you for making it so easy.
Recommended
We just bought a lovely 2014 Suzuki from Free Spirit and the experience was just so incredibly good. From helping with finance to carrying out MOT’s and upgrading the tires for free, they were amazing. Mark epecially if you get a chance to work with him!
I have used free spirit for years, the service I have received has always been brilliant. The cars are always reliable, and if any issues they are sorted with no issue (usually my fault!!). Mark is always there to help when needed (as would all the team). Bought both a Ford Fiesta and a BMW 1 series, and couldn’t have been happier both times!!!!
Excellent customer service from Jamie. Not pushy. Very informative
Great professional service highly recommend .Sam the go – between was courteous and efficient
Had a tyre changed. Amazing service, would definitely recommend.
Very good experience, sold my car to them today, pleasant and professional throughout , thank you
Great price for my part exchange, bought an Audi TT from there in October last year and the car has been running fantastically ever since
Great family business to do deals with
I have recently part exchanged my car extremely happy with my new car and with the faultless service provided. I will be recommending this company to other friends and family.
Fantastic experience with Sam, charming, knowledgeable and a real pleasure to deal with. I would very much recommend Free Spirit Automotive. First Class!
Sold my 3 series to Jamie from Free Spirit Automotive. Excellent service and fast payment with no issues. Would use them again.
Just a note to say how satisfied and happy I am with my new car. Fast, efficient and excellent service. In a few days I had my car.
I highly recommend.
Really like this showroom! I visited a friend close by and he needed my help choosing a car. This company is fantastic leaves you alone with the car you want to view and promptly fixed any issues! Ended up spending thousands here!
Fantastic service from the first email.
Mark was fantastic from the moment I walked through the door, he made buying a car so easy and stress free. Would highly recommend to anyone looking to buy a new car. Thank you again
Sold my car to Free Spirit via Motorway. Communication with Jamie was straightforward and Sam was an absolute gent. A painless way to sell a car, and a pleasure to deal with. Thanks lads.
I hate buying 2nd hand cars but have bought cars for kids and myself from Free Spirit for over 10 yrs. Each time their team were very helpful and very un-salesman like and most importantly all cars have run trouble free and on the one occasion attention was require it was resolved without a quibble. I have no hesitation giving a 5star recommendation.
Purchased a used Mercedes GLC from Free Spirt we are very happy with how the whole process was handled By Mark.
Sam delivered our car to South Wales and took our Audi Q3 back to Leighton Buzzard.
Would highly recommend Free Spirt.
We will 100% be talking to Mark when we decide to change our car in the future.
Top service.
Very happy customers.
Darren and Ceri South Wales
Just completed the sale of my car and I would recommend. A fair price was agreed that I was happy with. At collection Sam was courteous and thorough, and helped to process the online DVLA transfer. Payment was instant into bank account. Would be happy to recommend. Thank you
We have been dealing with this family run business for the last 8 years and we have always found them to go the extra mile to give us an excellent and a very professional service.
We have brought 4 cars from this company and we have many of our family and friends cars serviced by free spirit automotive ltd.
A special big thank you to Mark for his help and his very professional service the other day when we purchased our daughter her first car.
Highly recommended.
Great service, and communication from start to finish. Jamie and Sam contacted me immediately once i sold my car through Motorway. Both were thorough and professional. Received my funds instantly. No Fuss.
Sold my car through motorway to Free Spirit Automotive. I was contacted by Sam to arrange collection of the car, this was a effortless processes. They came to collect car, made sure everything worked and took for a test drive. With in an hour of Sam turning up the full agreed amount was in my bank account no haggling. Thank you for a very easy process
This was my first time using Motorway.co.uk and Free Spirit Automotive, and what a very smooth and easy process it all was. Sam and Jamie were both very professional and the sale all went through without any issues, even paying off the finance went hassle free. Would definitely use them again in the future. Thanks Sam and Jamie 🙂
Sold my car to Free Spirit Automotive through Motorway.co.uk. The whole process was straightforward and pain free. Sam from Free Spirit Automotive was friendly and professional when arranging pick up time and a really nice guy when we met in person for the handover. The transaction was slick, well organised and brief. Payment was made instantly before he left. Would recommend.
I used the Motorway platform to sell my Mercedes and once the bidding was complete Jamie contacted me promptly from Free spirit and informed me of what was to happen next and that a guy called Sam would be in contact to arrange collection. Sam contacted me as promised and agreed to deal with my partner as I am away on business. My partner collected Sam from the train station, Sam test drove the car and documents were exchanged. I was initially concerned about selling the car this way as some of the reviews on Motorway regarding other dealers were not great, stating pushy, rude and aggressive dealers and them not paying the price agreed prior to collection.
Free spirit were nothing like that! They were easy to communicate with, friendly and efficient. Payment made there and then before they took the car.
10/10 would recommend.
Just sold my car to Free Spirit via motorway. Exceptional service and could not ask for more. Sam drove over an hour and half to see the car and at no point did I feel rushed. He was honest and very polite. Jamie was in contact and happy to help in anyway he could. I got the price they quoted which is brilliant. Would recommend them to anyone.
Great service throughout. The whole process was done remotely through messages and phone calls from Mark, which was perfect for me. This was my first time buying a car online, so I was unsure how it would work. A personalised video of the car was provided and all the information I needed to make my decision. The the delivery process provided was great and the gentleman who delivered the car, Sam, was really friendly and professional. Thank you!
Sold my Volvo through Motorway and was contacted very promptly afterwards by Sam from Free spirit who explained how it would all work, he arranged to collect the car the next day.
Sam arrived on time and kept me updated with everything. He inspected the car and agreed the full price with Jamie who transferred the money quickly. Sam talked through all the paperwork with me and was polite and helpful throughout.
Very happy with the price received and with the friendly, helpful Sam and Jamie.
We sold my wife’s car to Free Spirit. The experience was brilliant from start to finish. Sam came to inspect the car and go through everything with us, we couldn’t have asked for better service. Sam was very clear and concise, explaining everything he was doing and everything we needed to know for the process, a really nice guy. Jamie was very quick in making sure payment was made and the whole process was seamless. I would not hesitate in recommending the Free Spirit team. Fantastic service and a pleasure to deal with.
Found Motorway.co.uk after doing an online Google search to sell my Jeep and was informed that Free Spirit Automotive LTD won the bid and would be in contact. The process was nice and easy and never felt rush. Jamie and Sam were both very professional and the sale went through without any issues. Cheers.
Great, professional service. Would use again.
Excellent and efficient service. 5 star!
Great cars, great prices and great service
Really friendly staff. Great service, good prices
Super friendly helpful team that go the extra mile with their customer service.
Friendly and welcoming service today after getting my MOT and follow up work done. Would definitely recommend.
Very good easy and quick to sort. Nice and friendly person on collection of car sold. Would recommend
The buying experience from these guys was second to none. I cant recommend them highly enough. Very smooth and hassle free.
Great Service!!! Sam was on hand a the start of the process, great at communicating at each stage! Would highly recommend
Great experience selling my vehicle via motorway.co.uk. Good communication, friendly and fair – recommended.
Always some nice cars available. Friendly staff and a decent setup cheers Marcus @ Motor Parts Direct Leighton Buzzard
Amazing customer service! Den was really kind with us and really professional!!! Thank you so much Den for your help, and your advices!!! ❤️❤️❤️ I highly recommend Free Spirit traders even more Den!!! Thank you so much!
Rabia and Nora, your French customers!
Best car dealers I’ve ever had the chance to purchase from, really down to earth and really look after their customers, drove over 6 hours to pick my Audi A5 up and get it home and was definitely worth the drive would 100% purchase from free spirit again even with living so far away can’t recommend enough especially with what work they have done with charities, we need more car dealers like free spirit
What a pleasant experience from looking around the car in peace, to putting the deposit down and then collecting the car with ease! Mark and the garage couldn’t do enough and anything i wanted doing was no problem! Thanks again josh!
Very professional service throughout, Sam was courteous and arranged a time and date for collection around me, nice guy too! Payment was instant over the phone from Jamie, highly recommend.
Great communication from both Jamie in the office and Sam who came to check over and collect the car.
Was all done safely with Covid-19 in mind.
Quick collection and payment instantly.
Had the pleasure of dealing with Mark while purchasing my new car. They weren’t pushy at all and I got a very clean vehicle. The service was friendly and professional.
I would highly recommend buying from Free Spirit, we brought my daughters car from them and are really happy with the car and advice they gave.
Also have been using them for servicing and MOT’s for the past 4 years and always feel I get great service.
Been dealing with Denn and James for purchasing a Range Rover Sport for my Dad. They have been amazing, very friendly, helpful and professional. They Put the main dealers to shame how great they are.
Great service and highly recommend them . Brilliant and thank you soo much.
I just sold a car to Free Spirit and found the whole process surprisingly simple and quick. Details and photos were supplied to them online, a price agreed and the car collected within a week. The handover inspection took around 30 minutes and the cash, when authorised, was in my account within 5 minutes.
Having previously dealt with other big players to sell cars I was naturally wary. I need not have been.. Dealing with Jamie and Sam the process was simple and reassuring. Good communication all the way, they gave a realistic value and stuck to it. Thank you guys!
I sold my car to Free Spirit through Motorway.co.uk. Sam traveled to collect the car, he was polite and professional. Payment was immediate and the whole process was painless. Changing the reputation of 2nd hand car dealers for the better.
Bought a Mercedes C250 Coupe back in January and it was such a nice experience compared to most car dealers. Didn’t feel pressured, the salesmen were very nice and genuine, car was spotless on collection. Owned the car for 8 months now and I’m so happy with it. If they have a CLS350d in stock in 3 years times I’ll be back to buy from them again
I have a service plan with this garage and have never been disappointed. Today, for the second time this year I had an unexpected issue with my car ( probably attributable to a speed bump) and the garage took the car in immediately and resolved the issue whilst I waited. For someone who relies on their car it is so reassuring to know they are there. They are worth their weight in gold. Thank you Free Spirit.
Sold my car to Free Spirit today. A gentleman called Sam came to inspect and collect the car. He explained the entire process and Jamie talked through the payment over the phone. Was given a fair price for the car and I was impressed with the professionalism from the company.
Where to start Sam was amazing. Explained everything in clear detail, kept in touch though out the short process and arranged a time to suit me. From start to finish it was completed in just a few days. Didn’t get the original price quoted due to a few imperfections to the car but very happy with what I got.
Would definitely recommend. Payment received the same day before the car was driven away.
Thank you so much Sam
I listed my car for sale on Motorway and after dealing with other online (We will buy your car and fleece you) websites I was not holding my breath that this would be any different. I can definitely say that dealing with Motorway and Free Spirit Automotive, (Who, through the Motorway auction, bid and bought my car) have renewed my trust in British businesses and the gentlemen (Jamie and Sam) were polite and professional to a fault. Will happily deal with them again (Both companies) and can say they truly deserve the 5 star rating I am giving them. An absolute please to do business with Free Spirit and I wish them all the success in the future.
Great Experience.
Sam contacted shortly after agreeing a price and agreed date and time suitable around me. Keeping in contact all the way.
Extremely thorough when inspecting the car and as result of a few imperfections had to negotiate a slightly lower price.
Despite this, happy with the overall experience and professionalism, with money in my account before driving away.
Sam was an extremely nice guy and would recommend for future.
Thank you.
Very professional dealer, good comms and thank you for purchasing my wifes car, easy and convenient….
Sam collected the car and arranged instant payment and was very friendly
Thank you…
I used free spirit to sell my car – very fair price paid. very professional from start to finish and very easy and quick. Sam and Jamie are very helpful and explain the process in detail. I would recommend and would have no hesitation in using this company again.
Got a valuation from a broker and Free Spirit were the fairest offer. Had a call from Sam at Free Spirit about collecting the car. He spent the time to go through the process and book a appointment for a visit at a time convenient to me.
Jamie from their accounts department was in touch to find out payment details to ensure that the process was a smooth as possible.
The assessment of the car resulted in a lower valuation, but for things that I hadn’t noticed on the car that would need to be sorted before a sale I.e. a rip in the tire wall – all things considered I believe I got a reasonable offer for the car which means that my old car will have a new lease of life and avoid the scrap heap for years to come.
A very professional service, pain free and very easy.
I found Free Spirit via AutoTrader and was impressed by their customer service record and award and they did not disappoint. Mark was brilliant from start to finish, in what became a longish journey to finally purchasing the car that I did. We communicated via phone, text and email and he was always prompt, professional and incredibly helpful. I actually ended up purchasing a car he recommended but hadn’t considered, however it fit my needs and budget perfectly and was in really good condition with a low mileage. I feel confident that if I have any issues their mechanical team will be just as great. I think buying a car is about buying from a person just as much as it is about buying the car you want. I highly recommend them! Thank you!
I sold my car via a broker and Free Spirit were the buyer. They kept up good communication, and Sam turned up exactly when he said he would and explained the process clearly.
They had to take a little off the price due to some flaws I had not noticed, but these were clearly pointed out and I felt that the reduction suggested was fair, rather than trying to gouge me. Paid immediately too.
Overall a fair price and a good overall experience.
This company reached out to me through motorway.co.uk. They wanted to buy the car I had listed for sale and we agreed a price. The process was simple, Sam rang and arranged a time to come and inspect and purchase the car. We agreed on a location and time and text in the lead up to the date to confirm everything was still going ahead as plan. Sam was very approachable and rang to explain what the process will be on the day and what to expect. He reassured me neither of us would leave until we are both 100% comfortable and this made me feel at ease as it wasn’t just a quick sell and leave. Jamie asked for some evidence documents via email and I sent these with a confirmation then received that all had been received.
I would definitely use free spirits to sell my car in the future. They are a good run company and hold a lot of respect for their customers whether that’s them buying or selling. They even travel nationwide to collect the vehicle. They are based in Bedfordshire and came to Manchester to collect at a location that suited me.
100% would recommend!
I recently sold my car to Free Spirit Automotive via Motorway. The whole process was amazingly straightforward. I cannot praise Free Spirit highly enough. Both Jamie and Sam are true professionals and it was a pleasure to ‘do business’ with them. Sam inspected the car thoroughly and was very fair (and pleasant) throughout. I would happily sell my next car through them and highly recommend the company. I rarely give 5 stars but in this case it was justly deserved. It was a genuine and trustworthy transaction. Thank you both.
I have sold my car today to Free Spirit Car sales and it was an excellent experience. Sam has turned up on time and Inspected the Car and explained the process very well.
There was a small difference in price as I have not noticed some of the issues, which were clearly pointed out and explained to me. Once the price agreed everything went very quick, Payment Received Immediately.
Very Good Experience doing business with Free Spirit car sales and Sam is very good in explaining everything.
Good company
Excellent customer service with really good communication. I’m extremely happy with the service and would recommend
Just bought a VW off them. Great experience, lovely team of people and definitely someone who I’ll use exclusively in the future.
I have used these guys so many times for my Mot’s and services and always had a great experience. Den is fantastic and so helpful. Would recommend all day long:)
Bought a little Ford Fiesta Titanium in Nov 2019 from Free Spirit, the vehicle was in a spotless conditions with low milage and included every feature you can think of. Drove it for a few weeks and then sent it back as there were a clutch/transmission shudder issue. The guys were great in giving feedback on the progress of the repair, after the vehicle come and gone twice more Freespirit covered the cost for a new clutch and control unit.The vehicle is now virtually brand new and drives like a drea, Free Spirit has really gone the extra mile to sort my issue out and to make sure my vehicle is 100%. Excellent customer service and comms and I will definitely consider them for my upgrade in time to come.
Wanted an SUV to replace my Discovery Sport , these guys had a beautiful Audi Q5 on offer which I have not been disappointed with! Great service from Free Spirit , no hassle purchase and immaculately valeted prior to pick up . Never had an Audi in 40+ years of motoring but now sold on this brand. So….if you want a decent used Audi go to Free Spirit Automotive! Many thanks to Mark and his team !
Friendly staff. Good service.
Friendly staff, good choice of cars and great after sales service. Would definitely recommend them.
Great place very relaxed atmosphere. Just left to look at your own leisure & not pushy sales people at all. Highly recommend it
I confess an interest as the father of Jamie Derbyshire the owner of Free Spirit Automotive but with a lifetime of experience as a franchised motor dealer with Ford, Volkswagen and Hyundai I can assure any potential customers that FSA is a very very good motor retail business and one you can trust totally.
We bought our car nearly a year ago and we have had a few problems with it, however we cannot knock them for their after sales service! They have taken full responsibility for the vehicle and have fixed it on both occasions and have lent us a vehicle whilst they carry out the work! Thank you were hoping it’s now fixed!! Would def reccomend! Thanks to the team!
Having not had to search for a car for many years, I found it an overwhelming task when my daughter recently wanted a new car. Her budget was set and we had several wish list requirements. Our first searches involved major dealerships in Aylesbury and Dunstable – big mistake. Overpriced, hidden charges and quite frankly liars! My daughter knew she wanted a corsa or fiesta, I found one locally at Free Spirit. What a revelation! No sales patter, just honest and clear answers to our (many) questions. I went along on my own as daughter working to view a Corsa, Mark gave me the keys and told me to take my time and look around. Heaven! I took lots of pictures (which I really didn’t need to do as FS make a video) and went to find Mark. We talked about price, MOT, service history, insurance, GAP, finance and Road Tax – agreed a good deal for my daughter and left a deposit. Absolutely simple. No hassle, straight forward. My daughter went to see Car a couple of days later and loved the car, she then paid the balance. On collection day the car was waiting for us, looking fantastic. Mark and team where all there, he went through all the documentation (explaining steps along the way) and handed over the keys! Happy Customer.
I’ve written a long review because I want other car buyers to know that there are trusted family businesses out there and that Bigger does not equal better as far as car dealerships are concerned. I highly recommend Free Spirit Automotive Ltd in Leighton Buzzard., Genuinely nice people!
I have had two cars from Free Spirit now over the last four years. They have never once let me down on servicing, repairs or advice. They are literally always there to keep me on the road, and as a single female that has been a lifesaver for me. This is my garage/car dealer, would not go elsewhere, the service is superb. Thank you guys!
I have bought 4 cars from Free Spirit Motors in recent years for both family and professional use. All of them have been reliably serviced and maintained by the company at reasonable cost and within the agreed timeframe. Any pre/after sales advice that I have received with regards to repair, maintenance and value has been honest and balanced. A trustworthy firm and highly recommended.
Helpful staff. Prompt service
A garage that cares.
Caroline Rollo
Friendly staff, very helpful and prompt service. A pleasure doing business with them.
Everything about Free Spirit has proven to be good. Staff,stock,service.
I bought a car from these guys 6 months ago and very happy with my purchase, from the 1st phone call to me driving the car away, they couldn’t have been more helpful, would highly recommend to anyone and everyone.
Brought 4 cars from Free Spirit all quality, realistic prices and no issues. Also get my car serviced and MOT’d here and again well organised workshop and no complaints from me.
I rang a chap called den for a quote on replacing my starter motor The quote was very reasonable As time was getting near closing & I really needed it done so he said if I leave the car over night it would be done first thing And he rang me next morning job done I was well happy in fact I was that happy I took my car back there to get rear shocks done .Can’t praise the staff enough very friendly and make a lovely cup of coffee much appreciated And highly recommend to anyone friends and family Even put cartoon’s on TV for my Grandson Thanks Lads Job Well Done
Excellent service from start to finish and most importantly after the purchase of my vehicle! Mark especially was very kind and helpful at all stages! Would recommend them to anyone and everyone!!
Called in on a whim while thinking about changing car and saw a friend there who has bought a few cars from there and gave flowing reference. Sales people were very friendly and not in a cringing way. Bought a car under no pressure and totally our decision.
A well laid out site for what could be for your next car with lots of choice. No pushy sales techniques, just helpful friendly staff. They take care of everything including the deregister you from your old vehicle if you are trading in with regard to tax and of the opposite for your new car… check them out. Well worth a visit for your next car.
Have bought 4 excellent cars from Free Spirit over the last 13 years and wouldn’t go anywhere else. Superb service and aftersales care, never felt pressured and always a fair deal.
Excellent service. No pressure or hassles when completing the transfer of cars. Chris was extremely helpful, happy to answer any questions during the test drive. Would highly recommend, and will certainly be revisiting when upgrading my car. Thank you
Just bought a Vauxhall Mokka, third car from Free Spirit garage over the last 10 years. Cannot recommend this garage enough! Very helpful and friendly staff. Great value for money with the car and after care products.
Good overall service.
Excellent, really friendly helpful team – great customer service. No pressure, no problems = very happy customer!
Had an issue with a car I had purchased
They tried to fix it but to no avail
There was no arguments
They have given me a replacement car that I am very happy with
The service i have received was second to none and I would definitely recommend as a place to go
Very helpful staff and excellent service
10 out if 10
Good honest car sales. A pleasure to deal with, helpful and open regarding all aspects of purchasing a new (used) vehicle. Very good selection of cars, focusing on well looked after good examples of vehicles rather than high mileage lemons.
Very nicely laid out forecourt and also have servicing facilities etc.
Recommended.
I have recently brought a 2011 Honda CRV from Free Spirit Automotive Ltd after seeing the car on Autotrader. Mark was so helpful in assisting me and the team were really friendly. Buying a car can be daunting but Mark really made the whole process stress free. A problem with the wing mirror after purchase was quickly resolved with no hassle. I would definitely recommend Free Spirit Automotive Ltd
Great cars, finance and service. Since moving to the area I have bought all my cars from them, and have them do all the servicing and maintenance as they are excellent value and go out of their way to be helpful. I have also recommended to friends, and all have gone on to buy cars from Free Spirit. Many thanks, guys!
Amazing customer service! Cannot fault the dealership and the people at free spirit. They are extremely helpful and lovely, even make great tea! Would definitely recommend to everyone! I was desparate for a new car and was dealt within 24 hours, wouldn’t go anywhere else! ☺️ 10/10!
After a disasterous purchase at a south coast dealer I was very apprehensive about choosing another car dealer. Free Spirit made it easy. Really friendly but no pressure. I bought a Verso and I’m very pleased with it. There was a problem with the rear seat sensor and, no fuss, they just fixed it on the spot. I’d definitely recommend Free Spirit and I’ll definitely go back when I need another car.
I have used the boys for many years now and can’t recommend them highly enough excellent sales and after sales service
IF SOMETHING ISN’T BROKEN, IT DOESN’T NEED FIXING.
That sums up my feelings about Free Spirit. I have just purchased my third vehicle from them. A small saloon, an MPV and now a convertible. My confidence in them and their service was enough that I drove up from Cornwall to them. As before, I was not disappointed. I was remembered, which is always nice and including coffee made by the Boss was treated perfectly. Through my own fault, there were curves to be negotiated but they just dug in and did everything that was necessary. From the preparation of the vehicle, to the work of the people there, they are simply fantastic. Without hesitation I would and have recommended them and will surely use them again. They make car purchase a painless pleasure. Why look for another dealer, when you have this team?
Absolutely fantastic service! I have never had much luck with car salesmen, but am thoroughly impressed with my experience with Free Spirit. Jamie made me feel really relaxed and welcomed, and everything was so clear and smooth from start to finish. Will definitely recommend and hopefully be back soon for the other half’s car!
FRIENDLY, GOOD TEA, AND A DEAL CAN NEARLY ALWAYS BE MADE. More importantly should there ever be a problem then I know it will be sorted. From my dealings I’ve never had a problem.
To give an example, I dropped in to just to have a look around and while talking found out that my MOT had expired 3 months ago and this was at 16:00 on a Friday. By 18:00 my car had passed the MOT and I was back legal. Mark and the team pulled out all the stops, considering they shut at 18:00 for the day.
I’ve since bought another car from Free Spirit and now they two cars to maintain for me.
les
I have now purchased my 3rd car from Free Spirit and I have always had good service. Glad they have now finally opened a service centre. New premises look great.